{"id":3,"date":"2025-12-21T03:36:03","date_gmt":"2025-12-21T03:36:03","guid":{"rendered":"https:\/\/agentemax.ai\/?page_id=3"},"modified":"2026-05-26T17:35:30","modified_gmt":"2026-05-26T17:35:30","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/agentemax.ai\/english\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-208514b7 e-flex e-con-boxed e-con e-parent\" data-id=\"208514b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c5e440a elementor-widget elementor-widget-text-editor\" data-id=\"7c5e440a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>PurpleLab \u2014 Privacy Policy<\/b> <b>Last updated: <\/b><span style=\"font-weight: 400;\">May 26, 2026<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">1. Introduction<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">This Privacy Policy explains how Purpleseed LLC (\u00abPurpleSeed,\u00bb \u00abwe,\u00bb \u00abus,\u00bb or \u00abour\u00bb) collects, uses, shares, and protects information in connection with the PurpleLab platform and related services, including our automated workspaces (\u00abPods\u00bb), our customer communication tooling, and our website at <\/span><a href=\"https:\/\/agentemax.ai\/english\/\"><span style=\"font-weight: 400;\">https:\/\/agentemax.ai<\/span><\/a><span style=\"font-weight: 400;\"> (collectively, the \u00abServices\u00bb).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">PurpleSeed provides process-automation and customer-communication services to small and medium-sized businesses (\u00abClient Businesses\u00bb). In doing so, we act in two distinct roles, and your rights depend on which applies:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>As a data controller<\/b><span style=\"font-weight: 400;\"> \u2014 for information about our website visitors, account holders, and the staff of Client Businesses who use our Services directly.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>As a data processor (service provider)<\/b><span style=\"font-weight: 400;\"> \u2014 for the personal data contained in the end-customer conversations and records that a Client Business directs us to process on its behalf. In that role, the Client Business is the controller, and we process such data only under their instructions and our agreement with them.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">By using the Services, you agree to this Privacy Policy.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">2. Information We Collect<\/span><\/h2>\n<p><b>Information you provide to us.<\/b><span style=\"font-weight: 400;\"> Name, email address, phone number, business name, billing details, and any information you submit when you contact us, create an account, or engage our Services.<\/span><\/p>\n<p><b>Information we process on behalf of Client Businesses.<\/b><span style=\"font-weight: 400;\"> When a Client Business connects a messaging channel (such as WhatsApp) or other data source to the Services, we receive and process the contents of customer conversations, contact details, and related records as needed to provide the Services. This data belongs to the Client Business; we process it on their instructions.<\/span><\/p>\n<p><b>Messaging platform data.<\/b><span style=\"font-weight: 400;\"> Where you or a Client Business connect a third-party messaging platform (including the WhatsApp Business Platform provided by Meta), we receive message content, sender and recipient identifiers, timestamps, delivery statuses, and related metadata necessary to send, receive, route, and assist with those messages. Our use of information obtained through Meta platforms complies with applicable Meta Platform Terms and Developer Policies.<\/span><\/p>\n<p><b>Usage and technical data.<\/b><span style=\"font-weight: 400;\"> IP address, browser type and version, device identifiers, pages visited, access times, and diagnostic data, collected automatically when you use the website or Services.<\/span><\/p>\n<p><b>Cookies and similar technologies.<\/b><span style=\"font-weight: 400;\"> See our Cookie Policy at https:\/\/agentemax.ai\/cookie-policy\/.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">3. How We Use Information<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We use information to: provide, operate, maintain, and improve the Services; route, send, receive, and generate assisted or automated responses to messages; authenticate users and secure the Services; communicate with you about your account, security, and service updates; process payments; comply with legal obligations; and detect, prevent, and address fraud, abuse, or technical issues.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personal data we process on behalf of a Client Business is used solely to provide the Services to that Client Business and according to their instructions \u2014 not for our own independent purposes, and not to build or train general-purpose models outside the scope of providing the Service.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">4. How We Share Information<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We do not sell personal data. We share information only as follows:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>With service providers \/ sub-processors<\/b><span style=\"font-weight: 400;\"> who help us operate the Services (for example, hosting, infrastructure, and the messaging platforms through which conversations flow), under contractual confidentiality and data-protection obligations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>With messaging and platform providers<\/b><span style=\"font-weight: 400;\"> (such as Meta) as necessary to deliver messages and operate connected channels.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>With Client Businesses<\/b><span style=\"font-weight: 400;\"> \u2014 where you are an end customer interacting with a Client Business through our Services, your conversation data is shared with and controlled by that Client Business.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>For legal reasons<\/b><span style=\"font-weight: 400;\"> \u2014 to comply with law, enforce our agreements, or protect the rights, safety, and property of PurpleSeed, our users, or the public.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>In a business transfer<\/b><span style=\"font-weight: 400;\"> \u2014 in connection with a merger, acquisition, or sale of assets, subject to this Policy.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">5. Data Retention<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We retain personal data only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Data we process on behalf of a Client Business is retained according to our agreement with that Client Business and is deleted or returned on termination or upon their valid instruction, subject to legal retention requirements.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">6. Your Rights<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise these rights for data we control, contact us at <\/span><a href=\"mailto:team@agentemax.ai\"><span style=\"font-weight: 400;\">team@agentemax.ai<\/span><\/a><span style=\"font-weight: 400;\">. Where we process data on behalf of a Client Business, please direct your request to that business; we will assist them in responding.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">7. Data Security<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We use commercially reasonable technical and organizational measures to protect personal data, including access controls and encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">8. International Transfers<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We are based in the United States, and information may be processed in the United States or other countries with different data-protection laws than your own. Where required, we use appropriate safeguards for such transfers.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">9. Children&#8217;s Privacy<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The Services are intended for businesses and are not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">10. Changes to This Policy<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We may update this Privacy Policy from time to time. We will revise the \u00abLast updated\u00bb date and, where appropriate, provide additional notice. Continued use of the Services after changes become effective constitutes acceptance.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">11. Contact Us<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Purpleseed LLC 4030 Wake Forest Road, Raleigh, NC 27609, USA Email: <\/span><a href=\"mailto:team@agentemax.ai\"><span style=\"font-weight: 400;\">team@agentemax.ai<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>PurpleLab \u2014 Privacy Policy Last updated: May 26, 2026 1. Introduction This Privacy Policy explains how Purpleseed LLC (\u00abPurpleSeed,\u00bb \u00abwe,\u00bb \u00abus,\u00bb or \u00abour\u00bb) collects, uses, shares, and protects information in connection with the PurpleLab platform and related services, including our automated workspaces (\u00abPods\u00bb), our customer communication tooling, and our website at https:\/\/agentemax.ai (collectively, the \u00abServices\u00bb). [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Max ::<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/agentemax.ai\/english\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Max ::\" \/>\n<meta property=\"og:description\" content=\"PurpleLab \u2014 Privacy Policy Last updated: May 26, 2026 1. 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